Управление эскалацией  Производители, Продавцы, Поставщики

With customers, branches, and subsidiaries in over 20 countries, CAQ AG Factory Systems has established itself as one of the worldwide leading providers of CAQ systems. We have over 30 years of experience in the development and distribution of modular, multilingual, and industry-specific management solutions for application in the quality, environmental, and production sectors of small and medium-sized enterprises as well as multinational corporations.

communicode is a full-service agency for brand communication and eCommerce strategies. We have a profound understanding for our customers business and its potential. This understanding is fundamental for concepts and infrastructure for successful multichannel platforms – future-proof solutions which connect people and technology. The experience we gathered from a multitude of different customer projects manifests our expertise.

The target in mind. SIHOT.
SIHOT is a hotel management software solution made by GUBSE AG in Germany. When the system first appeared in 1986 on a UNIX platform, the IT, business and hotel specialists at GUBSE had been aiming at an integrated, innovative, user-friendly software solution that could be used to process all operations related to the hospitality industry ranging from youth hostels to 5-star hotels. Based on this intention, the SIHOT software solution quickly established itself as a powerful information and management system ideal for hotel use. SIHOT was one of the first Windows-based products on the market, and has been systematically expanded to create an entire hotel systems product suite.
The Board of Directors consists of Dipl.-Inf. Norbert Wernet, Dipl.-Inf. Jörg P. Berger and Dipl.-Inf. Jochen Conrad. GUBSE currently employs a team of more than 130 employees. Made up of IT-Specialists, qualified IT-Business Managers and experienced Hoteliers, they have created a leading, state-of-the-art Information and Management System to suit the particular needs of the hospitality industry. Today more than 3.000 hotels rely on SIHOT worldwide.
Our experience serves as the basis for the further development which keeps us one step ahead. Our flexibility enables us to provide user-optimized operational and organizational advice, whilst our know-how reduces training periods and simplifies maintenance.